ZH
Enjoy a smooth and stress-free journey through Sihanouk International Airport (KOS) with our Meet & Greet service, available for arrivals and departures. A dedicated host looks after you from start to finish: a personal welcome, assistance through every airport formality, help with your luggage and, when you leave, time to relax in our lounge before boarding.
Book one way, or both ways for your arrival and your departure.
From the aircraft door to the terminal exit, your host stays with you. Service time: up to 2 hours from your scheduled arrival.
What's included
- Personal welcome. Your host is waiting for you at the aerobridge or at the remote arrival gate, holding a placard with your name.
- Immigration. Your host takes you to the priority queue at border control and assists you with the immigration formalities.
- Baggage. Your host escorts you to the baggage carousel to collect your luggage.
- Customs and exit. Your host accompanies you through customs clearance, then to the curbside pick-up point for your onward transport.
Arrive at the terminal and let us take care of the rest. Service time: up to 3 hours.
What's included
- Curbside welcome. A dedicated porter meets you as soon as you arrive at the terminal curbside.
- Priority check-in. Check in at the premium counter, with priority baggage drop.
- Security and immigration. Your host takes you through the dedicated VIP security screening lane and assists you with the exit formalities.
- Lounge. Relax for up to 2 hours with complimentary light snacks and drinks (coffee, tea, soft drinks and bottled water), Wi-Fi and comfortable seating.
- Boarding. When it is time to board, your host escorts you from the lounge to your gate for priority boarding.
Arriving and leaving through Sihanoukville? Book Meet & Greet for both your arrival and your departure in one booking: USD 150 per passenger instead of USD 200 for two one-way services.
You get everything included in the Arrival and Departure services, with the same care at both ends of your trip, including up to 2 hours in our lounge before your departure.
One Way
arrival or departure
$100
per passenger, VAT included
Both Ways
arrival & departure
$150
per passenger, VAT included
Infants
under 2 years old
Free
children aged 2+ pay the standard rate
Book at least 24 hours before your flight.
- Book in advance. Bookings must be made at least 24 hours before your scheduled flight. Later requests may be accepted depending on availability, with a late-booking surcharge.
- What we need. The full name of every passenger as it appears on their passport, your flight number, date and time, and your contact details.
- Confirmation. Your booking is confirmed by email once payment is received. Keep your booking reference: you will need it to change or cancel your booking.
- Be on time. If you are not at the meeting point within 30 minutes of the scheduled service time, the booking is treated as a no-show. On arrival, these 30 minutes start when the last passenger of your flight has left the aircraft.
- Flight delays. If the service has to continue beyond its normal duration because of a delay, 50% of the fee is charged for each additional 2-hour period.
- Extra guests. Each additional person aged 2 or over who is not on the booking is charged the per-person rate, subject to availability.
- Children. Infants under 2 travel free. Anyone under 18 must be accompanied by an adult at all times.
- Airport authorities. We assist you through immigration, customs and security, but processing times and decisions remain with the authorities. You remain responsible for your visa and travel documents.
Full details are in our Terms & Conditions.
On arrival: a personal welcome at the aerobridge or remote arrival gate with a name placard, assistance through immigration in the priority queue, an escort to the baggage carousel, then through customs to the curbside pick-up point.
On departure: a porter welcome at the terminal curbside, priority check-in and baggage drop, assistance through the VIP security lane and immigration, up to 2 hours in the lounge with complimentary light snacks and drinks, and an escort to your gate for priority boarding.
At least 24 hours before your scheduled flight. Later requests may be accepted depending on availability, with a late-booking surcharge.
The full name of every passenger as it appears on their passport, your flight number, the date and time of your flight, and your contact details (email and phone).
- More than 48 hours before the service: full refund.
- Between 24 and 48 hours: 50% of the amount paid is charged.
- Less than 24 hours, or no-show: no refund.
Refunds are made to your original payment method within 30 business days. Requests must be sent in writing with your booking reference.
You can ask for a full refund, or reschedule the service at no extra charge, subject to availability. We may ask for proof of the cancellation.
If the service has to continue beyond its normal duration because of a delay, 50% of the service fee is charged for each additional 2-hour period.
Write to us with your booking reference: meetandgreet [at] cambodia-airports.aero for Meet & Greet, lounge [at] cambodia-airports.aero for the lounge. Changes are subject to availability and to the cancellation policy.
Yes. Infants under 2 years old are free; passengers aged 2 and over pay the standard rate. Anyone under 18 must be accompanied by an adult at all times.
Online when you book, by international credit card or KHQR. Prices are in US dollars, VAT included.
